Introduction

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The purpose of this Privacy Policy is to inform you about the use by INDIGO VIBRATION of the personal data of its customers and/or potential customers as well as the rights that you have.

This Policy applies to the customers and visitors of the INDIGO VIBRATION Website as well as the customers and potential customers visiting the upcoming physical boutique locations directly that operated by INDIGO VIBRATION within the US.

INDIGO VIBRATION ensures compliance with this Policy and compliance with applicable data protection regulations.

 

INDIGO VIBRATION can modify this Policy occasionally to consider statutory and regulatory changes as well as to keep you informed of the modifications of our practices concerning the processing of your personal data. Every important modification materially affecting the way in which we use your data shall be notified to you by e-mail and/or information on the Website with banners, a pop-up or simple notifications.

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1. GENERAL INFORMATION – INDIGO VIBRATION’s ROLE AND RESPONSIBILITY

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Unless there are any other provisions that provide otherwise regarding certain specific instances of processing of personal data, the processing of your personal data that is described in this Policy shall be jointly performed by (INDIGO VIBRATION) INDIGO VIBRATION LLC. These entities act as joint data controllers within the meaning of applicable regulations concerning personal data and are referred to hereinafter as “INDIGO VIBRATION”.

 

2. MANAGEMENT OF PERSONAL DATA BY INDIGO VIBRATION

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INDIGO VIBRATION collects, stores, processes, uses and communicates your personal data when you use our Website www.shopindigovibration.com. Also, when you visit our pages on social networks, you make purchases via linked social media shops (Facebook, Instagram).

 

Objectives by INDIGO VIBRATION

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INDIGO VIBRATION collects your data to:

• Reply to requests and questions:

  • Send you our INDIGO VIBRATION offers, news, events, and other notifications, subject to your consent and chosen channel or method of communication. You always have the right to opt-out of the use of your data for direct marketing-related purposes, and can do that by directly emailing us at shopindigovibration@gmail.com

  • Notify you of the online availability of an out-of-stock product

  • Inform you of the launching of an event

  • Reply to you when you have contacted us (by means of the online contact form or by e-mail.

• Manage your integration into the INDIGO VIBRATION community, the orders and purchases you make at a location or online and fulfill our contractual and statutory obligations:

  • Execution, delivery and monitoring of your orders/purchases

  • After sales service for any purchase

  • Execution of the guarantees applicable for any purchase

  • Management of your personal account on the Website

• Management of your request/s when exercising your rights

 

For the interests of INDIGO VIBRATION:

• Ensure the management of our relations with you by keeping an updated database which includes existing and potential customers

• Conduct online paid ads campaigns This means if you have agreed to the use of your contact details for “marketing purposes” by subscribing to our website, we may share the data with our service providers who perform remarketing services on our behalf

• Allow users to recover a shopping cart in progress

• Carry out surveys and statistics in order to better understand the type of clients we attract and improve our services “internet site, newsletter, effectiveness of advertising campaigns, etc.”

• Ensure the security of online transactions as well as prevent fraud and payment incidents

For all these purposes based on our legitimate interest, we make sure to consider any potential impact that this processing may have on you and more generally on the users of the Website.

Additional note concerning automated decision-making in the framework of the fight against fraud on Internet

These algorithms analyze the data pertaining to your transaction (products, contact details and bank information) and to your use of the Website (visited pages and browsing on the Website) combined with anonymous data relating to the device used for browsing (such as the screen resolution or the operating system version) which can be used to reliably identify your device in the event of consecutive visits and enable us to analyze fraud risks.

This automated control may result in the transaction being blocked. Depending on the results of the control carried out, we may decide to take additional security measures and, if the security of the order cannot be guaranteed, we may choose to cancel it.

 

INDIGO VIBRATION manages fan pages/ shop pages on social networks, for which INDIGO VIBRATION is jointly responsible with the publisher of the social network (Facebook, Instagram, etc.) In this context, INDIGO VIBRATION obtains from the publisher statistics on fans and visitors to its fan pages, obtained from data collected by the publisher according to the terms and conditions of the privacy policy applicable to the social network concerned.

Data collected by INDIGO VIBRATION

The term “personal data” means any information that directly identifies you such as: last name, first name, dob. It also can be indirectly such as the customer identifier that we attribute to you in our systems.

We collect personal data directly from you when you create a customer account, subscribe to our Website, and via the use of cookies. Also, indirectly such as transmitted by third parties, if the case arises.

For the purposes specified above, INDIGO VIBRATION collects and processes the following categories of data:

• Identification and contact data: for example, your identity, e-mail address, telephone number, the country, city or state from which you interact with us, shipping, and your connection identifiers on the Website, your internal INDIGO VIBRATION identifier, etc.

• Data concerning the transaction: for example, the garments chosen, the order number, your postal address for delivery and invoicing, means of payment, banking details, etc.

• Data concerning the monitoring of our business relationship: for example, your customer profile, the history of your purchases, returns and exchanges of articles, the history of your contacts and claims or of your correspondence with our customer service, etc.

• Information about your online browsing: use of cookies and other monitoring technologies to collect information concerning you, your preferences, interests, how you browse our website, etc.

• Connection data concerning the terminal used: your IP address, location of the terminal, use or not of a proxy, type of browser and browser information, etc.

The information communicated directly by you and essential to INDIGO VIBRATION to fulfil the purposes pursued is indicated by an asterisk on the various forms that you fill in, both in person and online. If you do not fill in these required fields, INDIGO VIBRATION cannot reply to your requests and/or supply you with the products requested. The other information of the various forms is optional and allows us to know you better in order to meet your expectations more accurately and to be able to send you, if you accept it, information about new collections by INDIGO VIBRATION, promotions and private sales, events, etc.

In-person or during events/ offline, we organize (for example: fashion shows or private sales) We may gather additional personal data under the conditions and for uses that are specifically notified to you on this occasion.

 

Retention of your personal data

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The data is kept for a period that does not exceed the necessary duration for the purposes for which it has been collected and which are specified above.

Your personal data is kept by INDIGO VIBRATION:

• When purchasing INDIGO VIBRATION products, we keep your data for as long as necessary for the execution of the contract.

• In the event of the creation of a client account (on the Website or in-person), the data will be kept until you send a deletion request or after a certain period of inactivity.

• In the event of a registration to our newsletter/the use of your data for marketing-related purposes, your data will be kept until you opt-out, you ask for the deletion of your personal data, or after a period of inactivity with INDIGO VIBRATION.

• For as long as necessary to reply to your request or question: for example, until the sending of the availability notice of a product.

After the period, the data is then deleted definitively from our systems or anonymized so that you are no longer identified or identifiable.

Recipients of the data – Sharing of the data with third parties

Your personal data are addressed to INDIGO VIBRATION employees (including worldwide locations employees) and are also transmitted to/accessible by INDIGO VIBRATION affiliates. INDIGO VIBRATION employees are authorized to access the personal data solely during their functions. Controls are put in place to ensure that the access granted matches the needs of their functions.

 

For compliance with the law. We may access, preserve, use, or disclose your personal data to meet legal, regulatory or treaty obligations, to respond to requests from recognized legal authorities, or if we have a good faith belief that the law requires us to do so or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud. We may access, preserve, use, or disclose your personal information to protect the rights of the business, its property, its employees and others, or to enforce our billing or contracts

If INDIGO VIBRATION is involved in a direct or indirect reorganization process, such as a merger, acquisition, sale, dissolution, bankruptcy or other change in ownership, your personal data may be among the transferred business assets.

Third-party services providers. INDIGO VIBRATION uses third-party service providers as well as social media shops to facilitate certain services on behalf of INDIGO VIBRATION.  Your personal data may be shared with third-party service providers that help with the following:

• Logistic “preparing and shipping your order”

• Payment processing

• Anti-fraud

• Advertising, Marketing and sales

• Events

• Social media/networks management

• Hosting/Maintenance of IT solutions and software used by INDIGO VIBRATION                  

 

However, this excludes the selling, renting, sharing or in any other way the disclosure of personal information for commercial purposes in violation of the commitments included in this Policy.

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INDIGO VIBRATION may disclose your personal data to third parties when such disclosure is required by a law (i.e., tax authorities), a regulatory provision or a court ruling, or if this disclosure is necessary to ensure the protection and the defense of its interests “for instance to our external agents and counsels in case of debt recovery; to our insurance companies in case of the loan of a product”.

 

Note regarding transfer of your data abroad:

Same applies for transferring of data abroad.

 

Security and confidentiality of the data

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INDIGO VIBRATION has taken all measures to protect the confidentiality and security of the personal data processed, in view of its nature and the risks of processing and to prevent that it is distorted, damaged, destroyed or that unauthorized third parties have access.

INDIGO VIBRATION has implemented the following measures:

• Access to the data is limited to the sole employees of INDIGO VIBRATION authorized because of their functions, with these employees being subject, confidentiality obligations.

• INDIGO VIBRATION’s Website is protected by an SSL encryption process making the data illegible during its transmission on the internet.

We remind you that INDIGO VIBRATION does not control all the risks relating to the functioning of Internet and we draw your attention to the existence of eventual risks inherent to its use and its functioning.

INDIGO VIBRATION collects various types of personal information about you both online and offline, as described in this Privacy Policy. Under law, customers of INDIGO VIBRATION may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. INDIGO VIBRATION does not disclose personal information to unaffiliated third parties for these purposes.

CUSTOMIZED ADVERTISING

 

Advertisements displayed to you on our websites and elsewhere on the Internet may be customized to your interests and preferences, based on the information learned about you as you use our Website. If you do not want to participate in this, please send an e-mail to shopindigovibration@gmail.com to opt-out.

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LINKS TO OTHER WEBSITES

To enhance your shopping experience, our Website may include links to other sites. Those websites will have their own privacy policies that you may wish to review. INDIGO VIBRATION has no responsibility for these linked websites. (Includes social media Website links)

 

PRIVACY POLICY UPDATES

We may update our Privacy Policy from time to time. Whenever we make a change, we will post the updated Policy at this Website and we encourage you to check our Policy periodically. If we make a material change to our Privacy Policy we will display on Website by banner, other notifications, or email. If you have any questions or concerns regarding our Privacy Policy, please contact us at shopindigovibration@gmail.com

 

3. YOUR RIGHTS

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We undertake to guarantee the exercising of the rights that you have pursuant to the personal data protection regulations. You can thus exercise the following rights at any time:

• Right to information/CCPA right to know you have the right to obtain clear, transparent and comprehensible information about the way in which we use your personal data and about your rights. You will find all this information in this Policy.

• Right of access: you have the right to obtain a copy of the personal data that we possess about you.

• Right of rectification: you have the right to have your personal data rectified if it is inaccurate or obsolete and/or to supplement it if it is incomplete.

• Right of deletion/ right to oblivion: you have the right to have your data deleted or suppressed.

• Right to objection: you can object to the processing of your data when the processing is based on the Indigo Vibration’s interest for reasons

• Right of objection to direct marketing: you can at any time request to no longer receive commercial communications regarding our offers, news and events.

• Right to withdraw your consent: you can at any time withdraw your consent to the processing of your personal data when this processing is based on your consent.

• Right to the restriction of processing: you have the right under certain conditions to request that the processing of your personal data be suspended temporarily.

• Right to the portability of the data: you have the right to request that your personal data be transmitted to you in a format allowing it to be used in another database.

You can exercise these rights or ask any question regarding the use of your personal data by contacting us by:

E-mail to shopindigovibration@gmail.com

If we consider it necessary to confirm your identity, we can ask you for proof of identity. In accordance with the law (both European Union’s regulations and U.S. States as applicable), INDIGO VIBRATION allows individuals to exercise their rights via a third-party (an “authorized agent” under the CCPA). In those situations, INDIGO VIBRATION requires authentication/verification of the third-party as well as the individual about whom the data relates, and we may deny the request if we are unable to obtain appropriate authentication/verification at either level. The authentication/verification requirements adopted by INDIGO VIBRATION vary by right and take into consideration the potential risks to the individual of sharing their personal data with an unauthorized individual.

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4. COOKIES

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We use cookies and similar technologies on our Website to make it easier for you to navigate the Website.

What is a cookie?

A cookie is a text file that can be stored in a dedicated area of your Terminal's hard disk when viewing an online service using your browser. A cookie file enables its issuer to identify the terminal on which it is stored during the cookie's validity or registration period.

-the Terminal means the hardware (computer, tablet, smartphone, etc.) that you use to view or display a website, application, advert, etc.

Information regarding the use of cookies and similar technologies by INDIGO VIBRATION

When you visit our Website for the first time, INDIGO VIBRATION may consider placing a cookie on your device. Excluding special parameter settings of your choice regarding cookies, you accept the use of cookies by INDIGO VIBRATION by clicking on the dedicated button or by continuing your browsing on the INDIGO VIBRATION Website.

You can modify the cookie settings at any given time.

Cookies we issue on our Website

We and our partners issue various types of cookies when you visit our Website:

• Clear GIFs : we use “clear GIFs” (aka “Web beacons” or “pixel tags”) or similar technologies, in the Website and in our communications with you to enable us to know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail that communicates to us whether you viewed an email that we sent you or visited a certain page on our Website. A clear GIF may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your personal data.

• Technical cookies essential to the Website’s functioning which give you access to or facilitate your browsing on the Website, or to provide the online communication services you require while browsing, and in particular:

  • To store in memory the cookie settings you have chosen through our cookie management tool

  • To adapt the presentation of the Website to your device’s display preferences language used, screen resolution, operating system used, etc. When you visit the Website, depending on the reading or visualization material and software your device may have.

  • To put into effect security measures, for instance when you are asked to connect again to a content or a service after a certain amount of time.

  • To allow you to access dedicated and personal spaces of the Website, such as your account, using logins or data.

  • To save information pertaining to a form you filled on the Website (registration or access to your account) or to products, services or information you have chosen on the Website (Subscribed service, order cart, etc.)

• Functional cookies which allow us to improve the features and personalization of the Website, such as the use of videos.

• Audience measurement and optimization cookies which allow us to:

  • Establish statistics and volume of visits.

  • Follow and analyze your journey on the Website (visited sections and content, journey), allowing INDIGO VIBRATION to improve the interest and experience of the Website, as well as the visibility of the contents we publish.

  • Evaluate the efficiency of our paid search engine optimization campaigns.

• Analysis and personalization marketing cookies which allow us to:

  • Improve your browsing and shopping experience on the Website.

  • Recommend products that better meet your expectations and preferences by identifying products that may correspond to the interests from the previous browsing of the concerned device.

  • Send you emails to inform you of the status of your cart: you can opt-out of this targeting at any given time by using the unsubscribe link at the bottom of these emails (only valid for order cart emails). Or directly email us at shopindigovibration@gmail.com

• Advertising cookies which are installed on the Website by our advertising or affiliate partners. They are used by these companies to analyze your centers of interest and be able to offer you INDIGO VIBRATION products or relevant advertisements on other websites ‘including social networks”.

• Some cookies used for the purposes described above are emitted by third party companies. These “third party cookies” are installed and managed by these third-party companies in order to provide the services we have requested from them. These companies act solely on our behalf as data processors.

 

Setting up cookies

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Several options are available to you to manage cookies. Any settings you choose are likely to change your browsing experience on the Internet and your access to certain services requiring the use of cookies.

You can set up your browsing software to save cookies on your device or, on the contrary, to reject them systematically, or reject them depending on their emitter. You can also set up your browsing software in such a way that it will occasionally ask you whether you want to accept or reject cookies before a cookie is saved on your device.

Each browser has a different configuration for managing cookies and your choices. This configuration is described in your browser's help menu, informing you how to change your cookie management choices.

You will find more information on how to eliminate or control cookies online.

If you share your terminal with others

If your device is used by more than one person and a single terminal has several browsers, we cannot be certain that the services and advertising sent to your device correspond to your own use of that device, as opposed to the use of that device by another user.

Where this is the case, sharing the use of your Terminal with others and the configuration of your browser's cookie settings are matters of your free choice and own responsibility.